Contact Us
Our support team is ready to assist with questions about your account, deposits and withdrawals, verification, technical issues, or general feedback. Reach us via live chat for quick help, by email for detailed requests, or by phone for urgent matters. We aim to respond promptly and guide you through bonuses, payment enquiries, or account changes. If you need help, contact the team and we’ll work to resolve your issue quickly.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email; priority for account issues) |
| General enquiries | [email protected] (billing, promotions and feedback; response within 48 hours) |
| Affiliate enquiries | [email protected] (partner sign-up & marketing; average reply 72 hrs) |
| Phone | +1 415 627 3098 (live support line) |
| Working hours | Mon-Fri, 09:00-18:00 (email replies 24-48 hrs) |
Contact by email
For detailed requests, account issues, or when you need to send documents, email is the preferred contact method: [email protected]. Please include a clear subject line and up-to-date contact details to help us process your case without delay. Attach any relevant screenshots or ID copies as needed, and expect a response within a few business days.
Send us a message
Name Email Message Send messageResponse Time
Our support team typically replies within one business day. Simple requests are usually handled quickly, while more complex issues - such as verification or payment investigations - may take longer depending on their nature and required checks. We appreciate your patience and will keep you updated on progress; expect follow-up messages if additional information is needed.
Feedback
Help us improve the site - your feedback matters. Share suggestions, bug reports, or ideas for new features and promotions, and our team will review them carefully. We use player feedback to fix issues and shape updates, so please be specific about where we can improve. Submit your comments via the feedback form or contact support.